Only the names have been changed…

Hey Zork – how are you getting on with that C.I.E.P. proofreading course we booked you on three months ago?
Course? I am hearing nothing of this...
Really? Okay, I'll look into it for you.
FOUR DAYS LATER...
Okay – because the course was ordered by our purchasing department, the login details should have gone to their inbox, not yours.
...Should have?
Er, yeah. Except they made a typo in their own email address on the booking form, so the notifications didn't reach us at all.
Sounds like what you need is a proofreader.
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