Unknown unknowns

I can't believe I had to explain to that author about compressed JPEGs. Yeah, well that's the knowledge fallacy for ya. The what? You know: the knowledge fallacy. Just saying it again doesn't help. Help me out here, Jen ... Sorry – I've never heard of it either. Really? Okay: the knowledge fallacy is where you know something and automatically assume it's common knowledge that everyone else ... er ... oh yeah.

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